Analyzing motivation and experience of visitors: a case study of Cermodern Art Center

This study focuses on the motivation and experience of visitors in CerModern Art Center, located in Ankara Turkey. The main concern is to understand which state motivates people to visit the Center, and what they experience there during their visits. It is also aimed to find the effect of special events in increasing the number of visitors to art centers. This thesis is based on two theoretical concepts the push-pull factor theory and the escape-seeking dichotomy. Qualitative and quantitative research conducted through surveys and interviews enabled data to be collected to examine the relationship between motivation and experience of visitors. The first survey focused on the push and pull motivations showing the reasons for visits and it was administered to visitors when they just arrived at the center. The second survey was the experience questionnaire and it was completed by visitors who spent time in the center. Survey findings were analyzed via descriptive statictics and the interviews. This thesis revealed significant results about visitors’ motivation and experiences.