A case-based model for assessing the effectiveness of information systems outsourcing

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dc.citation.epage60en_US
dc.citation.issueNumber3en_US
dc.citation.spage27en_US
dc.citation.volumeNumber15en_US
dc.contributor.authorUçar E.en_US
dc.contributor.authorBilgen, S.en_US
dc.date.accessioned2015-07-28T12:04:38Z
dc.date.available2015-07-28T12:04:38Zen_US
dc.date.issued2013en_US
dc.departmentComputer Technology and Information Systemsen_US
dc.description.abstractThe objective of the research reported in this paper is to construct a model for assessing the effectiveness of Information Systems (IS) outsourcing. “Lack of in-house expertise” and “cost effectiveness” are widely accepted as major factors of motivation for IS outsourcing. In contrast with the decision models which are executed before an outsourcing engagement (a-priori), this effectiveness assessment model will be an a-posteriori guide which will enable clients to assess their outsourcing performance and re-evaluate their business and management strategies. Although various decision models and analytical frameworks have been proposed before, the literature is not abundant on a complete qualitative model. This paper examines the factors for outsourcing effectiveness through qualitative research conducted with multiple case studies for information systems developed for public organizations in the specific context of Turkey. A conceptual model consisting of various hypotheses is constructed and qualitatively evaluated.en_US
dc.identifier.doi10.1080/15228053.2013.10845721en_US
dc.identifier.issn2333-6897
dc.identifier.urihttp://hdl.handle.net/11693/13105
dc.language.isoEnglishen_US
dc.publisherRoutledgeen_US
dc.relation.isversionofhttp://dx.doi.org/10.1080/15228053.2013.10845721en_US
dc.source.titleJournal of Information Technology Case and Application Researchen_US
dc.subjectInformation Systemsen_US
dc.subjectOutsourcingen_US
dc.subjectQualitative Researchen_US
dc.subjectCase Studyen_US
dc.subjectEffectivenessen_US
dc.subjectTurkeyen_US
dc.titleA case-based model for assessing the effectiveness of information systems outsourcingen_US
dc.typeArticleen_US

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