Total quality management and an application in a Türkish infantry battalion
dc.contributor.advisor | Erel, Erdal | |
dc.contributor.author | Kasımlıoğlu, Gökhan | |
dc.date.accessioned | 2016-07-01T10:59:56Z | |
dc.date.available | 2016-07-01T10:59:56Z | |
dc.date.issued | 2001 | |
dc.department | Business Information Management | en_US |
dc.description | Cataloged from PDF version of article. | en_US |
dc.description.abstract | This study presents a brief summary of total quality management, its history and its tools; offers an overview of a process improvement procedure by U.S. Department of Defense; and a sample process improvement application in nutrition system of a Turkish Infantry battalion. The main purpose of the study is to show the advantages of using Total Quality Management tools in military processes. For this purpose, a quality improvement team established in a Turkish Infantry Battalion, consisting of 9 enlisted soldiers and a lieutenant, improved the nutrition system by using seven tools of the Total Quality Management. Project related with contracting nutrition system to a civilian catering firm -which is also in trial period in some of Turkish Army Units - is benchmarked cooperatively. | en_US |
dc.description.degree | M.S. | en_US |
dc.description.statementofresponsibility | Kasımlıoğlu, Gökhan | en_US |
dc.format.extent | v, 70 leaves, tables | en_US |
dc.identifier.itemid | BILKUTUPB059464 | |
dc.identifier.uri | http://hdl.handle.net/11693/29457 | |
dc.language.iso | English | en_US |
dc.publisher | Bilkent University | en_US |
dc.rights | info:eu-repo/semantics/openAccess | en_US |
dc.subject | Total quality | en_US |
dc.subject | quality training | en_US |
dc.subject | nutrition process | en_US |
dc.subject | quality improvement | en_US |
dc.subject.lcc | HD62.15 .K37 2001 | en_US |
dc.subject.lcsh | Total quality management Case studies. | en_US |
dc.title | Total quality management and an application in a Türkish infantry battalion | en_US |
dc.type | Thesis | en_US |
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