A case study: measuring service quality of a hotel using SERVQUAL method
Date
1996
Authors
Karababa, Eminegül
Editor(s)
Advisor
Mercan, Murat
Supervisor
Co-Advisor
Co-Supervisor
Instructor
Series
Abstract
Source Title
Publisher
Course
Other identifiers
Book Title
Degree Discipline
Business Administration
Degree Level
Master's
Degree Name
MBA (Master of Business Administration)
Citation
Permalink
Published Version (Please cite this version)
Language
English
Type
Thesis