A case study concerning change

Abstract

In today's competitive arena, the employees are soldiers of the organizations that fight in a severe competitiveness struggle. The norms and standards of this struggle are changing rapidly. The centralized commander concept does not \A/ork well anymore. It is the age of self-organizations that are expected to survive in the struggle. This study enlightens the misinterpretations about the applications of selfdirected work teams with a real life case study conducted in Sevgi Hospital. This study discusses the difficulties of radical organizatonal changes and analyzes the important role of top management in the success of the change. The first part of this study examines the need for and structure of team organizations. Within this framework the applications of self-directed work teams is explored and the forces that shape and direct them are analyzed. The case study conducted in Sevgi Hospital constitutes the second part of the study. In this part the theories presented in the first part are discussed in practical terms.