Browsing by Subject "Organizational identity"

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    An analysis of Turkey's telecommunications sector's social responsibility practices online
    (Elsevier Ltd, 2015) Ozdora-Aksak, E.
    Rooted in social identity theory, this exploratory study focuses on Turkey's four largest telecommunications companies (Turkcell, Türk Telekom, Avea, and Vodafone) to determine how public relations and corporate social responsibility practices help construct organizational identity. To achieve its aim, the study performs a thematic content analysis of the companies' corporate websites and social media accounts. Study results reveal that, in addition to focusing on their core business functions, telecommunications companies in Turkey try to create value and construct a legitimate identity by emphasizing community benefits and their superiority vis-à-vis their competitors. This study also demonstrates that companies' CSR activities play a crucial role in constructing organizational identity and gaining legitimacy. © 2015 Elsevier Inc.
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    The online presence of Turkish banks: communicating the softer side of corporate identity
    (Elsevier Ltd, 2015) Ozdora-Aksak, E.; Atakan-Duman, S.
    This study tries to understand the process of organizational identity construction and the role of public relations in assisting this process. This study focuses on Turkey's banking sector to understand how organizational identities are constructed and supported by corporate social responsibility (CSR) activities in addition to how they are communicated to stakeholders. The corporate websites and social media accounts (Facebook and Twitter) of the eight largest banks in Turkey are examined through thematic content analysis to understand their identity construction processes and how much they benefit from CSR activities in this process. Institutional theory is utilized in this study to get a deeper understanding of the role of CSR in organizational identity construction. The results reveal that online presence of banks in Turkey tends to emphasize the softer, especially socially responsible side of their organizational identities. © 2014 Elsevier Inc. All rights reserved.
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    The role of corporate social responsibility in online identity construction: an analysis of Turkey's banking sector
    (Elsevier Ltd, 2014) Atakan-Duman, S.; Ozdora-Aksak, E.
    This study focuses on Turkey's banking sector and investigates the role of public relations and corporate social responsibility practices in constructing organizational identities through a thematic content analysis of banks' corporate websites. Based on social identity theory, the research reveals that regardless of its core business function, an organization must communicate non-economic social concerns to construct a public identity and gain legitimacy. © 2014 Elsevier Inc.
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    Setting the record straight: a comparative analysis of Google’s organizational identity communication versus the media’s portrayal
    (2020-09) Becerir, Murat Can
    This thesis focuses on how Google uses organizational communication strategies to introduce its organizational identity, products and services in comparison to how mainstream media outlets such as the New York Times and the Guardian portray their corporate identities. Grounded in identity theory, organizational identity, and based on literatures in media and technological advancements, the focus of this case study is comparing and contrasting how an organization uses communication strategies to introduce itself to the public, versus how traditional mass media covers the same organization through content analysis. The goal is to reveal the effectiveness of organizational communication strategies and practices. By designating organizational identity differencies, the thesis makes inferences on how Google can strengthen its portrayal of identity and adjust its attitude towards certain notions.
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    Türkiye’de telekomünikasyon sektöründe internet üzerinden örgütsel kimlik inşasında kurumsal sosyal sorumluluğun rolü
    (Ankara Hacı Bayram Veli Üniversitesi İletişim Fakültesi, 2014) Özdora-Akşak, Emel; Duman-Atakan, Ş.
    Çalışmada sosyal kimlik teorisi çerçevesinden örgütsel kimliğin inşasına önemli katkı sağlayan halkla ilişkiler ve sosyal sorumluluk uygulamalarına odaklanılmaktadır. Halkla ilişkiler, örgütsel kimliğin inşası ve bunun ilgili paydaşlara iletilmesi için kullanılan önemli iletişim araçlarından biridir. Araştırma kapsamında Türkiye de öne çıkan dört telekomünikasyon şirketi (Turkcell, Türk Telekom, Avea ve Vodafone) ele alınarak bu şirketlerin halkla ilişkiler ve kurumsal sosyal sorumluluk faaliyetleri değerlendirilmiş ve bunların örgütsel kimlik inşasında ne şekilde ve ne etkide rolü olduğu incelenmiştir. Çalışma kapsamında incelenen telekomünikasyon şirketlerinin kurumsal Web siteleri tema düzeyinde içerik analizi uygulanarak derinlemesine incelenmiş, öne çıkan temalar ve bu temalar içerisinde kurumsal sosyal sorumluluk faaliyetlerinin rolü ortaya konulmuştur. Çalışma sonuçları Türkiye de telekomünikasyon şirketlerinin temel iş faaliyetlerinin yanı sıra toplum faydasını ve kendi üstünlüklerini vurgulayan temalara da önem verdiklerini ve bu sayede değer yaratma ve meşru bir kimlik oluşturma çabası içerisinde olduklarını ortaya koymuştur. Ayrıca çalışma sonuçları kurumsal sosyal sorumluluk faaliyetlerinin kimlik inşasında ve meşruiyet kazanmadaki önemli rolünü göstermiştir.