Striving for wellbeing digitally in the city amidst the pandemic: solidarity through Twitter in Ankara

Abstract

This article elaborates on the utilization of social media for practices of interaction in the city during the COVID 19 pandemic and discusses its potential in providing for the wellbeing of urban communities. During the early periods of the pandemic when preventative measures were taken intensively to decrease contamination, com munities lacked physical relationships with and within cities. Interactions realized in physical spaces in normal conditions were compensated with practices in social media. While such shift can be perceived to have decreased the meaning of cities in the pursuit of daily life and interactions, efforts which were localized upon physical human settlements yet were realized in the digital realm seem to have opened alternative paths for connection among residents. Within this context, we explore Twitter data through three hashtags which were promoted by the local government of Ankara and used densely by the residents in the early periods of the pandemic. Considering that social connection is one of the fundamental enablers of wellbeing, we aim to provide insights into the strive for wellbeing in times of crises where ruptures in physical interaction prevail. The patterns we observe in the expressions that gather around the selected hashtags shed a light on the ways the cities, their people and local governments are positioned in the struggles pursued in digital realm. Our findings support our arguments that social media has significant potential in contributing to the wellbeing of people especially in times of crisis, local governments can increase the quality of life of their citizens with modest actions, and the cities hold significant meanings for people as loci of communities and thus of wellbeing. Through the discussions we pursue, we seek to contribute to the stimulation of research, policies, and community actions that aim at the enhancement of wellbeing of urban individuals and communities.