The role of repair strategy in warranty cost minimization: an investigation via quasi-renewal processes

Date
2009
Authors
Samatlı-Paç, G.
Taner, M. R.
Advisor
Supervisor
Co-Advisor
Co-Supervisor
Instructor
Source Title
European Journal of Operational Research
Print ISSN
0377-2217
Electronic ISSN
1872-6860
Publisher
Elsevier
Volume
197
Issue
2
Pages
632 - 641
Language
English
Type
Article
Journal Title
Journal ISSN
Volume Title
Series
Abstract

Most companies seek efficient rectification strategies to keep their warranty related costs under control. This study develops and investigates different repair strategies for one- and two-dimensional warranties with the objective of minimizing manufacturer's expected warranty cost. Static, improved and dynamic repair strategies are proposed and analyzed under different warranty structures. Numerical experimentation with representative cost functions indicates that performance of the policies depend on various factors such as product reliability, structure of the cost function and type of the warranty contract.

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Book Title
Keywords
Imperfect repair, Quasi-renewal processes, Two-dimensional warranty, Warranty cost
Citation
Published Version (Please cite this version)