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Item Open Access LineKing: Crowdsourced line wait-time estimation using smartphones(Springer, 2013) Bulut, M. F.; Yilmaz, Y. S.; Demirbaş, M.; Ferhatosmanoğlu, N.; Ferhatosmanoğlu, HakanThis paper describes the design, implementation and deployment of LineKing (LK), a crowdsourced line wait-time monitoring service. LK consists of a smartphone component (that provides automatic, energy-efficient, and accurate wait-time detection), and a cloud backend (that uses the collected data to provide accurate wait-time estimation). LK is used on a daily basis by hundreds of users to monitor the wait-times of a coffee shop in our university campus. The novel wait-time estimation algorithms deployed at the cloud backend provide mean absolute errors of less than 2-3 minutes. © 2013 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering.