Browsing by Subject "Software-intensive systems"

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    A Systematic mapping study on the current status of total cost of ownership for information systems
    (Gazi Üniversitesi Bilişim Enstitüsü, 2018) Giray, G.; Tüzün, Eray
    More and more organizations are being run dependent on information systems. This makes information systems a pivotal component of our lives. Because of globalization and harsh competition, strategic cost management has become essential to keep or gain competitive advantage. These two trends make the investigation of Total Cost of Ownership (TCO) for information systems crucial. To this end, a systematic mapping study (SMS) is presented to identify the use of TCO in information systems context. A summary of the findings after analyzing and synthesizing 75 relevant publications are as follows: (1) an increased interest in TCO for information systems is observed over the years; (2) 76% of the selected publications lack validation and evaluation; (3) the main motivation behind the 72% of the publications is reduction of TCO; (4) essential means of reducing TCO are cloud computing, SaaS model, and multi-tenancy; (5) TCO calculations are also generally made to compare cloud-based infrastructures with in-house infrastructures and SaaS model with on-premise software; (6) TCO is an important criterion in making investment decisions for information systems such as ERP, CRM.