Browsing by Subject "Qualitative approach"

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Open Access
Analyzing Turkish e-government websites by eye tracking
(IEEE, 2013) Albayrak, Duygu; Çaģiltay, K.
Usability studies provide essential information about users' views and perceptions of efficiency, effectiveness and satisfaction of given online services. Nowadays, e-government web sites become popular. Therefore, there is a need for usability testing to specify the usability problems and to make the services of the e-government more usable. The purpose of this study is to investigate usability of some Turkish e-government services. The study examined usability of five Turkish e-government web sites: Ministry of National Education - Student Information System (eokul), Ministry of Justice - National Judicial Network Project (UYAP), Turkish National Police: Vehicle Search System, Social Security Institute: Service Details and General Directorate of Land Registry and Cadastre. It was conducted with nine participants. This study is a case study with mixed design methodology, in which both quantitative and qualitative approaches were employed and combined. Quantitative data were collected through an eye-tracker, a pre-test questionnaire of participants' demographics and previous utilization of egovernment web sites and a post-test questionnaire. Qualitative data were collected through both semi-structured individual interviews and observation during test. The study results identify the usability problems encountered while using government services. The study concludes with specific recommendations for improvement of e-government services in Turkey. © 2013 IEEE.
Open Access
Structural analysis of pole assignment and stabilization in dynamic systems
(1989) Şefik, Ayla
Motivated by the need for qualitative investigation of general system properties such as controllability, obser\^bility, existence of fixed modes, etc. as the complement of the quantitative approach in analysis, especially of large-scale systems, the problems of pole assignability and stabilizability are considered from the structural point of view. The study is based on the definition of a generic property as a property that holds for almost all values of the nonzero system parameters. Structured matrices and digraphs are used for system description. Both problems are first formulated in an algebraic setting and then translated to a structural framework by means of several graph-theoretic results which give sufficient conditions for solvability, in terms of the existence of particular cycle families in the digraph. Following a similar approach, a graphical investigation of structural observability is presented. Lastly, genericity of several results are reconsidered in the light of these graphical characterizations.