Browsing by Subject "Intergroup relations"
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Item Open Access Do group and organizational identification help or hurt intergroup strategic consensus?(SAGE Publications, 2020) Porck, J. P.; van Knippenberg, D.; Ateş, Nüfer Yasin; Groenen, P. J. F.; de Haas, M.Implementing strategy demands an organizationwide effort, where teams should not operate in isolation. A challenge many organizations face in implementing their strategy is eradicating silo thinking and creating shared understanding of strategy between interdependent teams—that is, intergroup strategic consensus. However, strategy process research is silent on how such intergroup strategic consensus can emerge. Drawing on social identity theory, we offer a lens to understand what influences the degree of intergroup strategic consensus. We unveil a tension between organizational and group identification such that organizational identification enhances intergroup strategic consensus, whereas group identification reduces it. Moreover, we hypothesize that high group identification crowds out positive effects of organizational identification on intergroup strategic consensus. Data from 451 intergroup relationships between 92 teams within a service organization support these hypotheses. We replicate our results using 191 intergroup relationships between 37 teams from another organization. These results allow us to develop an understanding of intergroup strategic consensus, expand the conversation in strategy process research to between-team interdependencies, and challenge the assumption in management literature and practice that higher identification is always desirable.Item Open Access “My robot friend”: Application of intergroup contact theory in human-robot interaction(Institute of Electrical and Electronics Engineers, 2022-09-29) Akay, Selen; Arslan, B.; Bağcı, S. C.; Kanero, J.We present pilot data for one of the first comprehensive investigations of Intergroup Contact Theory [1], [2] in the context of human-robot interaction. Applying an actual intergroup contact procedure known to affect intergroup attitudes among humans (e.g., [3]), we examined whether human-robot interaction as a positive intergroup contact would change participants' evaluation of robots. Our data from 28 student participants ( N=15 in the interaction condition and N=13 in the no-interaction condition) suggest that after the participant and robot self-disclosed to each other (Fast Friendship Task), participants (1) felt more positive emotions towards robots, (2) perceived robots as warmer, and (3) identified robots as more similar to humans. These preliminary findings invite further research on the application of Intergroup Contact Theory in examining social human-robot interaction and its possible contributions to understanding human psychology.