Browsing by Subject "ISO 9000"

Now showing 1 - 2 of 2

Open Access
ISO 9000 implementation in Turkish industry
(Emerald, 1997) Erel, E.; Ghosh, J. B.
Notes that it has become a competitive necessity for firms doing business globally to acquire the ISO 9000 certification, despite the misgivings many have with regard to its true effectiveness. Turkey, an emerging industrial economy, has a significant stake in the EU markets. At present, there is no systematic study documenting the status of ISO 9000 implementation in Turkey, the profile of the certified firms, their motivation, and their organizational experience during and after the certification process; whereas such studies have begun to emerge in other countries. Provides a background on the Turkish quality movement, and reports the results of a survey conducted among large Turkish companies that attempts to provide answers to the issues raised above. The findings are revealing and should help an international manager doing or planning to do business in Turkey, or his Turkish counterpart thinking about getting certification.
Open Access
ISO 9000 registration and performance: an empirical investigation on Turkish companies
(2000) Kasapçopur, H. Turan
ISO 9000 registration has a worldwide acceptance as an important quality indicator. Since it was first published in 1987 there has been a considerable increase in the number of organizations that applied for and got the certification. However, some opposing ideas on the effectiveness of ISO 9000 registration began to arise in recent years. In this study the effects of ISO 9000 registration on the performance of companies are analysed from the two aspects: stock performance and financial performance. Two quantitative methods, event study and ratio analysis are used in these analyses. The results reveal that there are no significant positive effects of certification on the companies’ performance.