Browsing by Subject "DINESCAPE"
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Item Open Access The effects of atmospherics on the visitation motives of users in casual dining restaurants(2021-07) Korucuoğlu, TilbeAs restaurants are not just places for eating out, previous research showed that users’ need for restaurant consumption is driven by various motivations. Very few studies also revealed that the assessment of restaurant attributes differ across these visitation-motives. Thus, the purpose of this study is to investigate the impact of non-food restaurant attributes on user preferences and their visitation-motives in the casual dining restaurant context. Based on an extensive literature review, five dimensions of restaurant atmospherics were selected: interior colors, lighting, ambience, furnishings and layout. A field study approach was used and a total of 172 participants from four casual dining restaurants in Ankara were recruited. Although further research needs to be done, this study shows the cues of potential relationship between restaurant attributes and visitation-motives.Item Open Access The Influence of DINESCAPE on emotions and behavioral intentions of customers(2015-07) Yekanialibeiglou, SepidehThis study explores the impacts of physical environmental items (DINESCAPE) on emotions and behavioral intentions of customers at an upscale restaurant. The theoretical framework is grounded on the Mehrabian- Russell model which suggests that any environment will evoke one of the three emotional states: pleasure, arousal, and dominance. A field study approach is used in this study and conducted with 152 participants who were dining at a restaurant. Among upscale restaurants in Ankara, two branches of Midpoint chain restaurants were selected as the case study to evaluate the influence of the DINESCAPE items in evoking emotional states that have an impact on behavioral intentions of customers. Using the multiple regression analysis, the findings indicated that the facility aesthetic has a positive effect on arousal dimension; layout on arousal and dominance dimensions; table set up on pleasure dimension; and ambience on pleasure and dominance dimensions. Furthermore, the results indicated that table set up and ambience dimensions of DINESCAPE have a direct influence on behavioral intentions. Among customer emotions, pleasure and dominance dimensions were the significant determinants of behavioral intentions.