Browsing by Subject "Consumer ethnocentrism"

Now showing 1 - 3 of 3

Open Access
Consumers' use of country-of-manufacture information: Turkey versus the U.S.A.
(Allied Academies, 2016) Kurpis, L. V.; Helgeson, J. G.; Ekici, A.; Supphellen, M.
Globalization and the growth of international trade increase the importance of strategic decisions involving the positioning of brands for successful entry into foreign markets. One of these marketing decisions concerns whether the use of the country-of-manufacture information should be emphasized or masked in brand positioning. Country-of-manufacture (the "made in") information has been shown to influence consumers' purchase decisions. However, a number of researchers have been recently questioning the universality of this impact by pointing out at the instances when consumers stated or demonstrated that the country-of-manufacture information did not significantly influence their purchase decisions. The purpose of this study is to expand our understanding of the boundary conditions for the country-of-manufacture (COM) effect. Specifically, this study examines whether the consumers from Turkey (an emerging market) or the U.S.A. (a developed market) differ in their reliance on the country-of-manufacture information. The study was conducted in non-laboratory setting, a condition that provides a more rigorous test for the study hypotheses since the influence of the country-of-manufacture information cue was examined in our study in the presence of many other information cues (product appearance, retailers' reputation, salespeople advice, etc.) that could have potentially weakened the country-of-manufacture influence on consumer decisions. The results indicate that consumers in Turkey rated the COM importance higher, were more aware of the country-of-manufacture of their recent purchases, and cited the "made in" information as a purchase-influencing factor more frequently than consumers in the U.S.A. The effects of country/culture was significant even when the data were adjusted for individual differences in consumer ethnocentrism, and the influence of income, age, and education were taken into account. Consumers' age, income, ethnocentrism and perceived importance of brands as sources of product quality information were positively related to COM importance in both countries while retailers' role as guarantors of product quality was negatively related to COM importance in the U.S.A only. This exploratory study has tested the differences between Turkish and American consumers' perceptions of the role of retailers as guarantors of product quality and their reliance on brands (ratings of brand importance). As expected, Turkish consumers gave higher ratings to brand importance and lower ratings to retailers' role as guarantors of product quality. Several possible explanations including cultural differences and stage of market development were discussed in this explanatory study.
Open Access
Consumers’ use of country-of-manufacture information? Norway and the United States : ethnocentric, economic, and cultural differences
(Routledge, 2017) Helgeson, J. G.; Kurpis, L. H. V.; Supphellen, M.; Ekici, A.
The influence and use of the country-of-manufacture (COM) information on purchase decisions is examined in Norway and the USA in a nonlaboratory setting. Ethnocentrism, dependence on imported products, market size, and cultural difference are variables that may have led to differences in measured behaviors between Norway and the USA. Respondents in Norway showed less ethnocentrism, were less aware of COM, and showed no difference in the rating of COM importance, but cited self-reported COM as a purchase influencing factor more frequently than consumers in the USA. The overarching finding is that COM is rarely used by the studied consumers in actual purchase decisions with little difference found between Norway and the USA. © 2017 Taylor & Francis Group, LLC.
Open Access
Local-global cobrand positioning and consumer evaluations in emerging markets
(Sage Publications, Inc., 2024-07-31) Osmanoğlu, Onur; Özsomer, Ayşegül; Biliciler, Gunes
Cobranding initiatives between a local and a global brand have become a prominent practice. This research contributes to the cobranding and global branding literatures by investigating the effects of positioning strategy of the cobranded product (global consumer culture positioning vs. local consumer culture positioning) on consumer evaluations in emerging markets. In five experiments, the authors show that using global consumer culture positioning for the cobranded product leads to heightened word-of-mouth intentions and more favorable product valuations. This effect holds for both local and global product categories. Building on signaling theory, the authors show that brand credibility mediates the effect of positioning strategy on word-of-mouth intentions. Further, when the local (vs. global) brand is the announcement source, using a global rather than a local consumer culture positioning leads to enhanced word-of-mouth intentions. Yet, for consumers with stronger ethnocentrism, when the global brand makes the announcement of a cobranded product positioned on local consumer culture, word-of-mouth intentions are higher. Altogether, the findings have nuanced implications for local branding, global branding, and young consumers in emerging markets.