Department of Management

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Browsing Department of Management by Subject "Adjustment"

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    The effects of structural characteristics of explanations on use of a DSS
    (Elsevier, 2006) Gönül, M. S.; Önkal D.; Lawrence, M.
    Research in the field of expert systems has shown that providing supporting explanations may influence effective use of system developed advice. However, despite many studies showing the less than optimal use made of DSS prepared advice, almost no research has been undertaken to study if the provision of explanations enhances the users' ability to wisely accept DSS advice. This study outlines an experiment to examine the effects of structural characteristics of explanations provided within a forecasting DSS context. In particular, the effects of explanation length (short vs. long) and the conveyed confidence level (weak vs. strong confidence) are examined. Strongly confident and long explanations are found to be more effective in participants' acceptance of interval forecasts. In addition, explanations with higher information value are more effective than those with low information value and thus are persuasive tools in the presentation of advice to users.
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    Influence of differentiated roles on group forecasting accuracy
    (Elsevier, 2011-03) Önkal D.; Lawrence, M.; Sayım, K. Z.
    While behavioral research on forecasting has mostly examined the individual forecaster, organizationally-based forecasting processes typically tend to rely on groups with members from different functional areas for arriving at ‘consensus’ forecasts. The forecasting performance could also vary depending on the particular group structuring utilized in reaching a final prediction. The current study compares the forecasting performance of modified consensus groups with that of staticized groups using formal role-playing. It is found that, when undistorted model forecasts are given, group forecasts (whether they are arrived at through averaging or by a detailed discussion of the forecasts) contribute positively to the forecasting accuracy. However, providing distorted initial forecasts affects the final accuracy with varying degrees of improvement over the initial forecasts. The results show a strong tendency to favor optimistic forecasts for both the staticized and modified consensus group forecasts. Overall, the role modifications are found to be successful in eliciting a differential adjustment behavior, effectively mimicking the disparities between different organizational roles. Current research suggests that group discussions may be an efficient method of displaying and resolving differential motivational contingencies, potentially leading to group forecasts that perform quite well.