The website design and the internet site marketing practices of upscale and luxury hotels in Turkey

dc.citation.epage176en_US
dc.citation.issueNumber1en_US
dc.citation.spage171en_US
dc.citation.volumeNumber27en_US
dc.contributor.authorBaloglu, S.en_US
dc.contributor.authorPekcan, Y. A.en_US
dc.date.accessioned2015-07-28T11:57:47Z
dc.date.available2015-07-28T11:57:47Z
dc.date.issued2006-02en_US
dc.departmentDepartment of Tourism and Hotel Managementen_US
dc.description.abstractInternet with current and emerging multimedia features provides ample opportunities and particularly useful for dealing with intangible nature of the service, and transforming marketing mix variables to capitalize on the informational and transactional potential of the Internet, and to gain a competitive advantage. This study utilizes content analysis to analyze the websites of a select group (4- and 5-star) of hotels in Turkey in terms of site design characteristics (interactivity, navigation, and functionality) and site marketing practices on the Internet. This study also investigates variations in design and use of marketing elements on the Internet based on hotel type (4- and 5-star resort and transient hotels). The findings showed that the hotels in Turkey are not utilizing the Internet to its full potential and effectively e-marketing their hotels regardless of the hotel type.en_US
dc.identifier.doi10.1016/j.tourman.2004.07.003en_US
dc.identifier.eissn1879-3193
dc.identifier.issn0261-5177
dc.identifier.urihttp://hdl.handle.net/11693/11486en_US
dc.publisherPergamon Pressen_US
dc.relation.isversionofhttp://dx.doi.org/10.1016/j.tourman.2004.07.003en_US
dc.source.titleTourism Managementen_US
dc.subject4- and 5-star hotelsen_US
dc.subjectCorrespondence analysisen_US
dc.subjectInternet marketingen_US
dc.subjectWeb designen_US
dc.subjectTurkeyen_US
dc.titleThe website design and the internet site marketing practices of upscale and luxury hotels in Turkeyen_US
dc.typeArticleen_US
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