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      • Department of Computer Engineering
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      Auction-based serious game for bug tracking

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      Author(s)
      Üsfekes, Ç.
      Tüzün, Eray
      Yılmaz, M.
      Macit, Y.
      Clarke, P.
      Date
      2019-10
      Source Title
      IET Software
      Print ISSN
      1751-8806
      Electronic ISSN
      1751-8814
      Publisher
      The Institution of Engineering and Technology(IET )
      Volume
      13
      Issue
      5
      Pages
      386 - 392
      Language
      English
      Type
      Article
      Item Usage Stats
      166
      views
      134
      downloads
      Abstract
      Today, one of the challenges in software engineering is utilising application lifecycle management (ALM) tools effectively in software development. In particular, it is hard for software developers to engage with the work items that are appointed to themselves in these ALM tools. In this study, the authors have focused on bug tracking in ALM where one of the most important metrics is mean time to resolution that is the average time to fix a reported bug. To improve this metric, they developed a serious game application based on an auction-based reward mechanism. The ultimate aim of this approach is to create an incentive structure for software practitioners to find and resolved bugs that are auctioned where participants are encouraged to solve and test more bugs in less time and improve quality of software development in a competitive environment. They conduct hypothesis tests by performing a Monte Carlo simulation. The preliminary results of this research support the idea that using a gamification approach for an issue tracking system enhances the productivity and decreases mean time to resolution.
      Keywords
      Monte Carlo methods
      Program debugging
      Software development management
      Computer games
      Software maintenance
      Public domain software
      Software engineering
      Project management
      Permalink
      http://hdl.handle.net/11693/53138
      Published Version (Please cite this version)
      https://doi.org/10.1049/iet-sen.2018.5144
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      • Department of Computer Engineering 1568
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