Shopping well-being and ill-being: toward an integrated model

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Abstract

In this chapter, the authors make an attempt to review and integrate much of the research on shopping well-being and ill-being experiences. The integrated model identifies the antecedents of these two focal constructs in terms of situational, individual, and cultural factors. The consequences of shopping well-being and ill-being experiences on life satisfaction (or subjective well-being) are explained through a bottom-up spillover process. Managerial implications and avenues for future research are also discussed.

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Publisher

IGI Global

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Book Title

Handbook of research on retailer-consumer relationship development

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Citation

Language

English