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      • Faculty of Art, Design And Architecture
      • Department of Interior Architecture and Environmental Design
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      An interdisciplinary heuristic evaluation method for universal building design

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      Author(s)
      Afacan, Yasemin
      Erbug, C.
      Date
      2009
      Source Title
      Applied Ergonomics
      Print ISSN
      0003-6870
      Electronic ISSN
      1872-9126
      Publisher
      Elsevier
      Volume
      40
      Issue
      4
      Pages
      731 - 744
      Language
      English
      Type
      Article
      Item Usage Stats
      169
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      410
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      Abstract
      This study highlights how heuristic evaluation as a usability evaluation method can feed into Current building design practice to conform to universal design principles. It provides a definition of universal usability that is applicable to an architectural design context. It takes the seven universal design principles as a set of heuristics and applies an iterative sequence of heuristic evaluation in a shopping mall, aiming to achieve a cost-effective evaluation process. The evaluation was composed of three consecutive sessions. First, five evaluators from different professions were interviewed regarding the construction drawings in terms of universal design principles. Then, each evaluator was asked to perform the predefined task scenarios. In subsequent interviews, the evaluators were asked to reanalyze the construction drawings. The results showed that heuristic evaluation could successfully integrate universal usability into Current building design practice in two ways: (i) it promoted an iterative evaluation process combined with multi-sessions rather than relying on one evaluator and on one evaluation session to find the maximum number of usability problems, and (ii) it highlighted the necessity of an interdisciplinary ad hoc committee regarding the heuristic abilities of each profession. A multi-session and interdisciplinary heuristic evaluation method can save both the project budget and the required time, while ensuring a reduced error rate for the universal usage of the built environments. (C) 2008 Elsevier Ltd. All rights reserved.
      Keywords
      Heuristic Evaluation Method
      Universal Design
      Universal Usability
      Cost-effectiveness
      Building Design
      Usability
      Requirements
      Users
      Accessibility
      Environment
      Framework
      Products
      Model
      Permalink
      http://hdl.handle.net/11693/11628
      Published Version (Please cite this version)
      https://doi.org/10.1016/j.apergo.2008.07.002
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