A qualitative analysis of Turkish stakeholders perspective for improving medical tourism
International Journal of Tourism Research
John Wiley & Sons Ltd.
487 - 500
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This qualitative study explores from Turkish medical tourism stakeholders' perspective the supply-side driving factors for improving medical tourism services in Turkey and provides positive healthcare experience to medical travelers. Five groups of stakeholders (27 participants) were interviewed: hospitals/medical centers, medical travel-agencies, medical-legal regulators, government, and non-government organizations. Findings show that Turkey has a dual-sector public and private model of medical tourism service providers. Four interrelated themes with policy implications were generated: medical tourism promotion, logistics and development initiatives, medical cost, hospital quality accreditation, and other issues related to medical-legal, government incentives for Turkish diaspora, and promoting Turkish medical tourism overseas.