Browsing by Keywords "Customer satisfaction"

Now showing items 1-6 of 6

    • ALACA: a platform for dynamic alarm collection and alert notification in network management systems 

      Solmaz, S. E.; Gedik, B.; Ferhatosmanoğlu, H.; Sözüer, S.; Zeydan, E.; Etemoğlu, Ç. Ö. (John Wiley and Sons Ltd., 2017)
      Mobile network operators run Operations Support Systems that produce vast amounts of alarm events. These events can have different significance levels and domains and also can trigger other ones. Network operators face the ...

    • Analysis of a decentralized supply chain under partial cooperation 

      Güllü, R.; Van Houtum G. J.; Sargut F. Z.; Erkip, N. (2005)
      In this article, we analyze a decentralized supply chain consisting of a supplier and two independent retailers. In each order cycle, retailers place their orders at the supplier to minimize inventory-related expected costs ...

    • Customer order scheduling on a single machine with family setup times: complexity and algorithms 

      Erel, E.; Ghosh, J. B. (Elsevier, 2007)
      We consider a situation where C customers each order various quantities (possibly zero in some cases) of products from P different families, which can be produced on a continuously available machine in any sequence (requiring ...

    • Çağrı merkezi metin madenciliği yaklaşımı 

      Yiğit, İ. O.; Ateş, A. F.; Güvercin, Mehmet; Ferhatosmanoğlu, Hakan; Gedik, Buğra (IEEE, 2017-05)
      Günümüzde çağrı merkezlerindeki görüşme kayıtlarının sesten metne dönüştürülebilmesi görüşme kaydı metinleri üzerinde metin madenciliği yöntemlerinin uygulanmasını mümkün kılmaktadır. Bu çalışma kapsamında görüşme ...

    • Location recommendations for new businesses using check-in data 

      Eravci, Bahaeddin; Bulut, Neslihan; Etemoğlu, C.; Ferhatosmanoğlu, Hakan (IEEE, 2016-12)
      Location based social networks (LBSN) and mobile applications generate data useful for location oriented business decisions. Companies can get insights about mobility patterns of potential customers and their daily habits ...

    • The relationship between different price indexes: a set of evidence from inflation targeting countries 

      Akdi, Y.; Berument, Hakan; Cilasun, S. M.; Olgun, H. (I O S Press, 2006)
      The possible long-run relationships between the Consumer Price Index and the Wholesale Price Index are analyzed for three inflation targeting countries - Canada, Sweden and the UK - using three different statistical ...