Browsing by Author "Kasımlıoğlu, Gökhan"
Now showing items 1-1 of 1
-
Total quality management and an application in a Türkish infantry battalion
Kasımlıoğlu, Gökhan (Bilkent University, 2001)This study presents a brief summary of total quality management, its history and its tools; offers an overview of a process improvement procedure by U.S. Department of Defense; and a sample process improvement application ...