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dc.contributor.authorBaloglu, S.en_US
dc.contributor.authorPekcan, A.en_US
dc.contributor.authorChen, S.en_US
dc.contributor.authorSantos, J.en_US
dc.date.accessioned2019-02-07T17:14:32Z
dc.date.available2019-02-07T17:14:32Z
dc.date.issued2004en_US
dc.identifier.issn1528-008X
dc.identifier.urihttp://hdl.handle.net/11693/49066
dc.description.abstractDestination performance, visitor satisfaction, and favorable future behavior of visitors are key determinants of destination competitiveness. Most empirical work, assuming that overall tourist population is homogenous, investigates the relationships among product performance, satisfaction, and/or behavioral intentions in an aggregated manner. This study investigates these linkages for different segments of Canadian visitors of Las Vegas. The findings confirmed the mediating role of overall satisfaction for both segments and aggregated sample, and revealed variations in linkages and explanatory power of the models. The study concludes that the segment-based approach is more pragmatic because it provides segment-specific implications for destination management and marketing.en_US
dc.language.isoEnglishen_US
dc.source.titleJournal of Quality Assurance in Hospitality and Tourismen_US
dc.relation.isversionofhttps://doi.org/10.1300/J162v04n03_10en_US
dc.subjectBehavioral intentionen_US
dc.subjectCanadian visitorsen_US
dc.subjectDestination performanceen_US
dc.subjectSatisfactionen_US
dc.subjectSegmentationen_US
dc.subjectPath analysisen_US
dc.titleThe relationship between destination performance, overall satisfaction, and behavioral intention for distinct segmentsen_US
dc.typeArticleen_US
dc.departmentTourism and Hotel Managementen_US
dc.citation.spage149en_US
dc.citation.epage165en_US
dc.citation.volumeNumber4en_US
dc.citation.issueNumber3-4en_US
dc.identifier.doi10.1300/J162v04n03_10en_US
dc.publisherRoutledgeen_US
dc.identifier.eissn1528-0098


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