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dc.contributor.authorErel, E.en_US
dc.contributor.authorGhosh, J. B.en_US
dc.date.accessioned2018-04-12T13:51:24Z
dc.date.available2018-04-12T13:51:24Z
dc.date.issued1997en_US
dc.identifier.issn0144-3577
dc.identifier.urihttp://hdl.handle.net/11693/38235
dc.description.abstractNotes that it has become a competitive necessity for firms doing business globally to acquire the ISO 9000 certification, despite the misgivings many have with regard to its true effectiveness. Turkey, an emerging industrial economy, has a significant stake in the EU markets. At present, there is no systematic study documenting the status of ISO 9000 implementation in Turkey, the profile of the certified firms, their motivation, and their organizational experience during and after the certification process; whereas such studies have begun to emerge in other countries. Provides a background on the Turkish quality movement, and reports the results of a survey conducted among large Turkish companies that attempts to provide answers to the issues raised above. The findings are revealing and should help an international manager doing or planning to do business in Turkey, or his Turkish counterpart thinking about getting certification.en_US
dc.language.isoEnglishen_US
dc.source.titleInternational Journal of Operations and Production Managementen_US
dc.relation.isversionofhttp://dx.doi.org/10.1108/01443579710182972en_US
dc.subjectBenchmarkingen_US
dc.subjectEuropean Unionen_US
dc.subjectISO 9000en_US
dc.subjectQualityen_US
dc.subjectTurkeyen_US
dc.titleISO 9000 implementation in Turkish industryen_US
dc.typeArticleen_US
dc.departmentDepartment of Management
dc.citation.spage1233en_US
dc.citation.epage1246en_US
dc.citation.volumeNumber17en_US
dc.citation.issueNumber12en_US
dc.identifier.doi10.1108/01443579710182972en_US
dc.publisherEmeralden_US


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