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dc.contributor.advisorErel, Erdalen_US
dc.contributor.authorKasımlıoğlu, Gökhanen_US
dc.date.accessioned2016-07-01T10:59:56Z
dc.date.available2016-07-01T10:59:56Z
dc.date.issued2001
dc.identifier.urihttp://hdl.handle.net/11693/29457
dc.descriptionCataloged from PDF version of article.en_US
dc.description.abstractThis study presents a brief summary of total quality management, its history and its tools; offers an overview of a process improvement procedure by U.S. Department of Defense; and a sample process improvement application in nutrition system of a Turkish Infantry battalion. The main purpose of the study is to show the advantages of using Total Quality Management tools in military processes. For this purpose, a quality improvement team established in a Turkish Infantry Battalion, consisting of 9 enlisted soldiers and a lieutenant, improved the nutrition system by using seven tools of the Total Quality Management. Project related with contracting nutrition system to a civilian catering firm -which is also in trial period in some of Turkish Army Units - is benchmarked cooperatively.en_US
dc.description.statementofresponsibilityKasımlıoğlu, Gökhanen_US
dc.format.extentv, 70 leaves, tablesen_US
dc.language.isoEnglishen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectTotal qualityen_US
dc.subjectquality trainingen_US
dc.subjectnutrition processen_US
dc.subjectquality improvementen_US
dc.subject.lccHD62.15 .K37 2001en_US
dc.subject.lcshTotal quality management Case studies.en_US
dc.titleTotal quality management and an application in a Türkish infantry battalionen_US
dc.typeThesisen_US
dc.departmentDepartment of Business Administrationen_US
dc.publisherBilkent Universityen_US
dc.description.degreeM.S.en_US
dc.identifier.itemidBILKUTUPB059464


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