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dc.contributor.advisorOlguntürk, Nilgün
dc.contributor.authorŞahiner, Fulden
dc.date.accessioned2016-06-06T10:50:37Z
dc.date.available2016-06-06T10:50:37Z
dc.date.copyright2016-06
dc.date.issued2016-06
dc.date.submitted2016-06-03
dc.identifier.urihttp://hdl.handle.net/11693/29128
dc.descriptionCataloged from PDF version of article.en_US
dc.descriptionIncludes bibliographical references (leaves 84-94).en_US
dc.descriptionThesis (M.S.): Bilkent University, Department of Interior Architecture and Environmental Design, İhsan Doğramacı Bilkent University, 2016.en_US
dc.description.abstractThe aim of the study is to emphasis the effect of physical environment of interior space on customer's emotions and behavioral intentions at hotel lobbies. Relevant literature in environmental psychology and marketing was reviewed, and conceptual scheme was proposed. Facility aesthetics and layout accessibility were based on servicescape dimensions and categorical dimension approach was used for analyzing customers' emotions, and behavioral intentions were highlighted for this study. A field study approach was used in this study and a survey was conducted with 78 customers of Eyüboğlu Hotel, located in Ankara. Multiple regression analyses were used, and the findings indicated that there is a positive relationship between facility aesthetics and layout accessibility with positive emotions. Moreover, results proved that positive emotions and facility aesthetics have positive relationship with behavioral intentions.en_US
dc.description.statementofresponsibilityby Fulden Şahiner.en_US
dc.format.extentxii, 112 leaves : illustrations.en_US
dc.language.isoEnglishen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectBehavioral Intentionsen_US
dc.subjectEmotionsen_US
dc.subjectFacility Aestheticsen_US
dc.subjectHotel Lobbiesen_US
dc.subjectLayout Accessibilityen_US
dc.titleDesign factors: the impact of facility aesthetics and layout accessibility on customers' emotions and behavioral intentions in hotel lobbiesen_US
dc.title.alternativeTasarım öğeleri: otel lobilerindeki mekan estetiğinin ve yerleşim erişebilirliğinin müşterilerin duygu ve davranış eğilimleri üzerindeki etkisien_US
dc.typeThesisen_US
dc.departmentDepartment of Interior Architecture and Environmental Designen_US
dc.publisherBilkent Universityen_US
dc.description.degreeM.S.en_US
dc.identifier.itemidB153382


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