Distribution of quality costs: evidence from an aeronautical firm

Date
2000
Authors
Simga‐Mugan, C.
Erel, E.
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Source Title
Total Quality Management
Print ISSN
0954-4127
Electronic ISSN
1360-0613
Publisher
Routledge
Volume
11
Issue
2
Pages
227 - 234
Language
English
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Abstract

In this paper we discuss quality cost categories and their distribution in the total quality cost. We also present a taxonomy of the various quality cost terms. A case study is performed in a project-oriented company in the aeronautical-defense industry. We find out that appraisal costs make up the largest portion of total quality costs.

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Published Version (Please cite this version)