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A case study: forming an effective quality management system according to ISO 9000 standards
(Bilkent University, 1995)
In today's world, companies which adopt themselves to certain internationally recognized standards are one step ahead of their competitors. ISO 9000 Quality System Standards captured the most attention among all. The aim ...
Role of ISO 9000 standards in TQM applications
(Bilkent University, 1996)
a case study: KORDSA