The Evolving Role of Supply Chain Managers in global Channels of Distribution and Logistics Systems
Author
Kiessling, T.
Harvey, M.
Akdeniz, L.
Date
2014-09Source Title
International Journal of Physical Distribution & Logistics Management
Print ISSN
0960-0035
Publisher
Emerald Group
Volume
44
Issue
9-Aug
Pages
671 - 688
Language
English
Type
ArticleItem Usage Stats
141
views
views
178
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downloads
Abstract
Purpose – Supply chains have become a strategic strength to many firms due to the nature of the
globalization of business. The past roles of supply chain managers have changed dramatically and
now also include various new duties that will enhance firm competitiveness due to their boundary
spanning nature and the new focus of learning organizations. The paper aims to discuss these issues.
Design/methodology/approach – This was a theoretically developed paper exploring trust,
learning organizations, and supply chains.
Findings – Researchers are now focussing on the relationship among the supply chain network through
the paradigm of relational marketing as the governance structures of contractual arrangements globally
cannot be anticipated.
Originality/value – The research through the lens of relational marketing explores how supply
chain managers’ core duties are now compounded by global/cultural nuances in respect to implicit
knowledge acquisition and relationship development through strong-form trust.