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      The Evolving Role of Supply Chain Managers in global Channels of Distribution and Logistics Systems

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      Author
      Kiessling, T.
      Harvey, M.
      Akdeniz, L.
      Date
      2014-09
      Source Title
      International Journal of Physical Distribution & Logistics Management
      Print ISSN
      0960-0035
      Publisher
      Emerald Group
      Volume
      44
      Issue
      9-Aug
      Pages
      671 - 688
      Language
      English
      Type
      Article
      Item Usage Stats
      141
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      178
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      Abstract
      Purpose – Supply chains have become a strategic strength to many firms due to the nature of the globalization of business. The past roles of supply chain managers have changed dramatically and now also include various new duties that will enhance firm competitiveness due to their boundary spanning nature and the new focus of learning organizations. The paper aims to discuss these issues. Design/methodology/approach – This was a theoretically developed paper exploring trust, learning organizations, and supply chains. Findings – Researchers are now focussing on the relationship among the supply chain network through the paradigm of relational marketing as the governance structures of contractual arrangements globally cannot be anticipated. Originality/value – The research through the lens of relational marketing explores how supply chain managers’ core duties are now compounded by global/cultural nuances in respect to implicit knowledge acquisition and relationship development through strong-form trust.
      Keywords
      Boundary Spanners
      Globalisation Of Channels Of Distribution
      Strong-form Trust
      Permalink
      http://hdl.handle.net/11693/12979
      Published Version (Please cite this version)
      http://dx.doi.org/10.1108/IJPDLM-06-2013-0166
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